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Cas Hoefman

A blog about Education, Good Food and Strong Drinks, Technology and Travel!

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Education, Salesforce, Technology

Optimizing Knowledge Articles

April 23, 2025

Salesforce, Technology

The Future of Service Cloud Voice

April 21, 2025

Salesforce, Technology

The Business Case for Service Cloud Voice

April 14, 2025

Salesforce, Technology

Implementing Service Cloud Voice

March 31, 2025

Salesforce, Technology

How AI Agents Are Transforming the Customer Experience

March 26, 2025

Salesforce, Technology

Driving Performance with Voice Analytics

March 24, 2025

Salesforce, Technology

Omnichannel Excellence

March 10, 2025

Education, Salesforce, Technology

Future proof YOUR knowledge-strategy

March 5, 2025

Salesforce, Technology

AI-Powered Voice Support

March 3, 2025

Salesforce, Technology

From CTI to Native Voice

February 17, 2025

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Cas Hoefman

A blog about technology, politics, travel, good food and strong drinks! By Cas Hoefman a seasoned Information Technology Professional with an edge in Communication Technologies and more than 35 years of experience in the Tech Startup world.

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    © 1969 - 2025 • Cas Hoefman, All rights reserved. Various trademarks held by their respective owners. 

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    • Home
    • Business
    • Education
    • Food and Drinks
    • Politics
    • Technology
    • Travel
    • About
      • About
      • Privacy Policy
      • Terms of Service
    • Contact Me